Corrective actions are those actions taken to eliminate non-conformances, deviations or other undesirable situations that have already occurred. Preventative actions are those actions taken to prevent potential non-conformances, deviations or other undesirable situations.
The site must have a document describing the responsibility for investigating and identifying the causes of problems, resulting from internal and external audits, customer complaints, CCP limit violations, recalls or withdrawals, or any other food safety deviation resulting in an undesirable event. The methods used to correct and control the situation, including disposition of affected product back to the last good check, and what action is to be taken to prevent the recurrence of the problem must be included.
There are typically three types of actions that should be considered in your problem-solving process:
Corrections and corrective actions are reactive responses to a concern that has already happened. Preventative actions are proactive responses used to eliminate potential food safety events. Preventative actions may be utilized outside of the corrective action process and used as a continuous improvement tool to address potential problems.
Corrections typically are completed when the deviation is identified. Corrective and preventative actions are developed from the results of a root cause analysis.
Corrective and preventative action records are necessary in order to meet multiple requirements in the code. They also must be included as a part of the management review process.
This is a mandatory clause.
When problems or issues that involve food safety arise, the supplier is required to take corrective and/or preventative action to deal with any affected product(s) and to fix the process(es) to protect consumer health and safety, and confidence.
The following are examples of records and/or documents to assist in the implementation and review of this topic:
The following are examples of people to interview to assist in the implementation and review of this topic:
The following are examples of questions to ask to assist in the implementation and review of this topic:
The following are examples of observations to assist in the implementation and review of this topic:
Updated Date: 2021/04/01