How do new customers get started in the SQF Assessment Database?

Prerequisites

• A valid email address you can access (system emails may take up to 20 minutes).
• Internet access and a modern web browser are required.

Steps

A) Create your account

1. Visit https://sqfi.compliancemetrix.com.
2. Click New around here? Create account.
3. Enter your First Name, Last Name, and Email address.
4. Click REGISTER (bottom right).
5. Look for an email with your username and a temporary password (check spam/junk if not received within 20 minutes).

B) Set your password

1. Log in using your temporary password.
2. Enter a new password, confirm it, and then click 'SAVE PASSWORD'.

C) Accept the terms

1. Read the COMPLIANCEMETRIX, INC. END USER SUBSCRIPTION TERMS.
2. Check the boxes for “I have read the terms” and “I understand I can revisit the content by downloading the document once logged in.”
3. Click I AGREE.

D) Verify your profile

1. On the User Registration page, review your First Name, Last Name, Email, and Phone Number.
2. Select CONFIRM.

Result

You now have an active SQF Assessment Database user account. Your profile has been confirmed, and your password has been set.

Troubleshooting

• No email after 20 minutes: Check spam/junk for messages from Compliancemetrix. If still missing, use Forgot password or contact SQFI Support at info@sqfi.com.

• “Email already exists” error: Your account may already be registered. Use Forgot password to regain access.

• Password will not save: Ensure you meet the on-screen password requirements (length, characters, etc.).

FAQs

Who should create this account?
For SQF registration, an account must be established by either the designated site contact or a corporate contact; the identity of the creator is immaterial.

Does my Certification Body create the account for me?
No. Your Certification Body cannot create your login. The site itself must maintain its own access. After the account has been established, the certification body may register on your behalf.

Is there a cost to create an account?
No. Creating an account is free. Fees apply only when registering for certification.

What if I cannot access the email address I registered with?
Contact SQFI Support at info@sqfi.com to update your email and restore access.