Our Customer Service team is here to help you during each step of the certification process.
Last Updated: Oct 28, 2025
Prerequisites
A) Begin audit registration

B) Select applicable codes

C Select Certification Body and audit details
D) Submit registration
Your audit registration is now payment pending. After payment, your Certification Body will review your request, schedule the audit, and provide you with audit details.
• Cannot find your Certification Body: Confirm your CB is licensed for your chosen Code. If still missing, contact SQFI Support.
• Audit Registration button missing: Ensure your account is linked to an Organization ID and Site under Corporate Information.
• Submitted the wrong Code: Contact SQFI customer service to update your registration.
• Status says “Pending” for a long period: Follow up directly with your Certification Body, as they control scheduling.
Who is responsible for registering the audit?
The site must register the audit. Certification Bodies can do this on your behalf.
Can I register multiple sites at once?
No. Each site must be registered individually.
When should I register my audit?
Audit registration should be completed before your certificate expires, as per the schedule set by your Certification Body.
Is there a fee for registering?
Yes. Audit registration fees are displayed during the registration process and must be paid in accordance with SQFI requirements.
How do I enter corporate information in the SQF Assessment Database?
How do I add site information in the SQF Assessment Database?
How do I complete my corrective actions in the SQF Assessment Database?
How do I download my certification report in the SQF Assessment Database?
How do previously certified customers access the SQF Assessment Database?