Frequently Asked Questions

For your convenience, we’ve compiled answers to frequently asked questions about SQF Unites. Click on the + sign to expand answers. For a guide to the virtual platform, click here  

EVENT SPECIFIC QUESTIONS

Our new online schedule will now run from Tuesday, October 26 through Thursday, October 28, 2021. We will also host a welcome session on Monday, October 25th to provide all the support and information you need to ensure a valuable, engaging and stress-free experience.

The first 150 new registrants will receive a discounted fee of $495 for the new online event. The standard fee for the new online event is $595.

Fees include access to all on demand content for 60 days post-event.

Additional information can be viewed on our registration page

For your convenience, attendees who previously registered for the in-person event will be converted to a courtesy rate of $395 for the online event.

We will automatically switch your registration to the online event and process a refund for the difference. You will receive a refund by Sunday, October 10, 2021, for the overpaid amount.

You do not need to contact us unless you want to cancel or use your balance to purchase additional passes for your colleagues. The deadline to cancel your registration for the online event and receive a full refund is Monday, October 11, 2021.

Please note, registrations can be transferred to another company employee at any point prior to the start of SQF Unites 2021.

If you have any questions, please contact Debbie Stewart at register@fmi.org or 202-220-0828.

We are working with our partners at the Hyatt Regency Orlando to cancel attendees’ hotel reservations and will follow up with additional information.

Attendees with additional questions or concerns not addressed here can contact Debbie Stewart at register@fmi.org or 202-220-0828.

Sponsors with additional questions or concerns not addressed here can contact Margaret Core at mcore@fmi.org or 202-220-0816, or Ben Quigley at bquigley@fmi.org or 202-220-0716.

 

TECHNOLOGY SPECIFIC QUESTIONS

We will be utilizing the Bespeake® Event Platform, provided by our long-term technology partner, Matrix Group International (the same company we use for the SQFI event registration) to deliver a stable and secure system that ensures robust functionality and ease of use.

All participants will need to be registered for the event, and then will receive a log-in link to the SQF Unites Bespeake® platform prior to the event dates.

 

If you are registered and can access the internet, you can participate in SQF Unites.

General technology requirements:

  • PC, Mac, tablet, or smartphone
  • Internet connection
  • Modern web browser – the latest versions of Chrome, Safari, Firefox, and Edge (Please note there is limited support for IE11; please upgrade your web browser)
  • An external or integrated web camera, if you wish to participate with video
  • An external or integrated microphone, if you wish to participate with audio